FAQ
We know sometimes it is hard to buy online so we have popped some our most frequently asked questions below
How Long Is Postage?
We do aim to fulfil all orders same day if placed by 12:30pm. Most orders are sent via Australian couriers, generally Australia Post. you will also receive an email from our Sunday Club team once your product has been shipped off with the courier. This email will include your tracking details.
For Standard delivery of our Sunday Orders please allow 3-5 business days for delivery. For Express shipping please allow 1-2 business days delivery.
How much is Postage?
We offer flat rate shipping. You can find NZ and International Prices at the checkout.
Australia Postage is $7.60 for Standard at $12.90 for Express.
I want to add more onto my order?
Send us a quick email or DM and we can send you a code to use so your not paying for postage twice! But remember our cut off times!
Do you offer returns?
Sunday Club accepts exchanges for change of mind and wrong sizing within 5 days of receiving your Sunday products, unless your items are clearance or seconds items. You can find more info about our refunds and exchanges here.
What payment options do you have?
Sunday Club offers Shop Pay, Secure Credit Card Payments, Paypal and Afterpay.
If you want to pay with PayPal Pay in 4 you must select Paypal and follow the prompts. It is at PayPal discretion if Pay in 4 is an option.
I've entered the wrong address!!
These things happen. Mum life am I right?! If you have popped in the wrong shipping address please email us straight away so we can adjust your address.
Remember we pack orders at 12:30pm Mon-Fri and normally ship by 3pm. If Sunday Club has already shipped your order, you will need to request an address change through Australia Post. It is unfortunately outside of our control once it has left our warehouse.
Our Sunday Promise To You:
We want you to absolutely love your Sunday Club products. Our customer care to you is our highest priority, please do not hesitate to contact us at hello@sundayclub.com.au if you are unhappy with your purchase.
Please note that each order is handled and packaged with love before shipment, if by any chance you have received a faulty item, please email us along with images of your fault along with your order number and full details so we can review as soon as possible.